At Bluefox we take responsible gambling seriously. We want every player to enjoy controlled play in a safe environment, and we put practical tools and clear guidance in place to help you manage your activity. If you ever feel that gambling is becoming a problem, we’ll support you with flexible controls and information about specialist help.
We operate on three simple principles: protection, choice and transparency. Protection means we act quickly when there are signs of harm. Choice means you can set limits that suit your lifestyle. Transparency means clear information about how our tools work and what to expect when you choose to use them.
We provide an easy-to-use set of controls in your account to help you manage play. These include deposit limits, loss limits, wager limits, session time limits and temporary account breaks. Controls can be adjusted at any time, though increases may be subject to a short delay to help maintain safe play.
Set daily, weekly or monthly deposit limits to keep spending predictable. You can also set loss limits to cap how much you lose over a set period. These settings are effective immediately for reductions; increases may take up to 24 hours to activate. If you prefer not to set limits yourself, our support team can advise on sensible defaults.
Session time limits and reality checks are available to remind you when it’s time to take a break. You can set automatic session cut-offs and receive prompts after a chosen period. For a short pause, choose a time-out from one day up to 42 days. Time-outs are ideal when you want a temporary break without full self-exclusion.
If you need a longer break, self-exclusion is available for a minimum period and can be extended. During self-exclusion your account will be closed and you will be prevented from registering again while the exclusion is in force. If you are on a UK national register such as GamStop, self-exclusion will apply across participating sites.
If you need further help, organisations such as GamCare and Gamblers Anonymous UK offer confidential advice and support. For UK-wide self-exclusion, GamStop can help you take control across multiple operators. If you’d like assistance using our tools or want to discuss limits, contact our support team and we’ll help guide you to the right resources.
