Welcome to Bluefox. This Privacy Policy explains how we collect, use and protect the personal information you give us when you create an account, play games or use our site. We take your privacy seriously and aim to be clear about what data we hold, why we hold it and how you can manage it.
We collect a range of information to operate your account and provide our services. This includes personal data, technical data and transactional data.
Personal information we may collect includes your name, date of birth, address, email address, telephone number and identity documents where verification is required. We also record account credentials and any correspondence you send to us.
Technical data covers information about your device and connection, such as IP address, browser type, operating system, device identifiers and location data where relevant. We use this to keep your account secure and to improve site performance.
This includes details of deposits, withdrawals and wagers, payment method information, transaction dates and amounts, and records of outcomes. Transactional data is necessary for payments, fraud prevention and regulatory compliance.
We use personal and technical data to operate and secure your account, process deposits and withdrawals, verify identity, prevent fraud and comply with legal obligations. Transactional data is used to maintain accurate records, resolve disputes and manage responsible-gambling tools such as deposit limits and self-exclusion.
We store data on secure servers and use reasonable organisational and technical measures to protect information from unauthorised access, loss or misuse. Access to personal data is limited to authorised staff and service providers who need the information to carry out their duties.
We use cookies and similar technologies to remember preferences, analyse site usage and deliver basic functionality. You can manage cookie settings via your browser, but disabling certain cookies may affect site features. We also use analytics and marketing providers to help improve and personalise our service.
You have the right to request access to the personal data we hold about you, to request correction of inaccurate information and to request deletion where we are not required to retain it for legal or regulatory reasons. You may also object to or restrict certain processing activities in line with applicable law.
To request access, correction or deletion, contact our privacy team. We will respond to verified requests and may require proof of identity before making changes. For privacy enquiries, please email [email protected].
We share data with payment processors, identity-check providers, fraud-prevention services and other trusted suppliers who support our operations. We may also disclose information where required by law or to protect our rights. All third parties are required to handle your data securely and only for permitted purposes.
We may update this policy from time to time. We will publish changes on our site and, where appropriate, notify account holders. For clarity on any change, contact our privacy team. Blue Fox is committed to keeping your information safe and handling it responsibly.
